Job Advertisement

telecommunications manager

Category: Information Technology (IT)
Reports To:      

Job Description/Responsibilities
We are looking for someone to plan, administer, and implement corporatewide telecommunications services to minimize costs and improve productivity.  He/she would also be expected to identify and correct problems and complaints concerning communications equipment; and train telecommunications personnel in voice and data applications.

Qualifications/Skills
You will be expected to maintain liaison and coordinate with commercial carriers for communications services for the company; match usage and load patterns with a proper network design to enhance the efficiency and reduce the cost of telecommunications operations; recommend hardware systems and software packages in order to promote cost-efficient telecommunications; and pinpoint the financial impact of changes in the telecommunications field to maximize long-term effectiveness.

Education/Background
A Bachelor’s degree in Computer Science or related field, with three to five years’ experience in similar or related work, is necessary.  You must possess the ability to communicate clearly with management, outside consultants, and customers; identify and correct traffic problems; and provide day-to-day support for users of the voice/data network.  Experience with PC hardware and Windows platform a must.

Please send [résumé and salary history/requirements] to:      

Job Description

telecommunications manager

Category: Information Technology (IT)
Reports To:      

Job Description
Plans, administers, and implements corporatewide telecommunications services to minimize costs and improve productivity.

Qualifications
•	Bachelor’s degree in Computer Science or related field, with three to five years’ experience in similar or related work, is necessary.

•	Ability to communicate clearly with management, outside consultants, and customers is essential.

•	Must be able to identify and correct traffic problems and provide day-to-day support for users of the voice/data network.

•	Experience with PC hardware and Windows platform is necessary.

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Duties
Percentage
of Job	Exemption
Classification	Duty	Essential Function	
     %	Exempt	Identifies and corrects all problems and complaints concerning communications equipment.	Y / N	
     %	Non-Exempt	Trains telecommunications personnel in voice and data applications.	Y / N	
     %	Exempt	Maintains liaison and coordinates with commercial carriers for communications services for the company.	Y / N	
     %	Exempt	Matches usage and load patterns with a proper network design to enhance the efficiency and reduce the cost of telecommunications operations.	Y / N	
     %	Exempt	Recommends hardware systems and software packages in order to promote cost-efficient telecommunications.	Y / N	
     %	Exempt	Pinpoints financial impact of changes in the telecommunications field to maximize long-term effectiveness.	Y / N	
     %	Exempt	Stays abreast of developing legal implications in telecommunications.	Y / N	
     %			Y / N	
     %			Y / N	

Exemption Analysis
Some of the duties might qualify for section 13(a)(17) exemption consideration, in view of the desired computer science background.  See 541.400.  If some of these duties fit into this exemption, even though it does not appear to apply (standing alone), a combination exemption is possible.

Administrative (541.200) exemption appears to be probable.  The duties are related to the business operations and require the exercise of discretion and independent judgment.  If the employee meets the requirements for Executive (541.100) exemption and if the second Essential Duty refers to training those under the telecommunications manager’s supervision, the code for that duty would change to “Exempt” and the Executive exemption could be combined with the others.

Category Decision
The duties and responsibilities for this position have been analyzed.	
Manager:	Date:	
On that basis, this position has been judged to be        Exempt          Non-Exempt.	

Interview Questions

telecommunications manager

Category: Information Technology (IT)
Reports To:      

	What have you done in your current job to improve your company’s telecommunications services?
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	Have you ever made a decision or suggestion that changed IT procedures in your firm?
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	What kinds of software do you use in your current job?
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	Tell me the steps you take to meet your company’s changing telecommunications needs.  Do you follow any particular industry sources?
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	1	2	3	4	5

	Tell me what you do to stay current on legal and regulatory issues that affect your position.
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	Tell me what you see as the greatest strength someone in your position should cultivate.  How would you go about doing that? 
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	Every company has its share of shortcomings and inconsistencies.  Tell me about some telecommunications ones and what you did to overcome them.
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	Evaluate: A good telecommunications manager must be able to overcome a number of problems, not all involving hardware or software.  Listen to the responses carefully.  Candidates who are not able to overcome problems in their present jobs will probably run into similar situations with you.
	1	2	3	4	5

	Rate your ability to predict hardware/software needs before they arise.
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	1	2	3	4	5

	We all run into frustrating situations at work.  Tell me about a couple of data communications obstacles that you’ve run into and what you did to overcome them.
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	1	2	3	4	5

	What did you have to learn to be effective in your previous job?  How long did it take?  Which parts were the most challenging?
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Additional Questions
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Overall Impression
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Average Rating
1	2	3	4	5

Your Recommendation
	Hire
	Do Not Hire
	Second Interview
	Need More Information

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Print Name

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Signature

________________________________________________
Date

APPLICANT COMPARISON FORM 

Date:      
	Evaluator:      	
Position:      		

Once you have completed the interview process, transfer the notes and rating tallies you completed to the chart below.

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
1.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
2.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
3.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
4.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
5.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
6.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
7.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
8.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
9.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
10.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Comments:      

Evaluator’s Signature: