Job Advertisement

traffic manager

Category: Supply Chain/Logistics
Reports To:      

Job Description/Responsibilities
The position requires you to direct the scheduling of internal and external shipments by notifying departments or customers of arrival dates; determine the best route and method of transportation by consulting tariff manuals and railroad/airline/trucking schedules; direct traffic personnel and assign duties.  You will also be in charge of recruiting, selecting, training, and evaluating all employees involved in shipping and transporting.

Qualifications/Skills
The successful applicant can negotiate motor carrier contracts and maintain system-wide routing, and protect shipments by investigating damages, shortages, or overcharges for freight or insurance.

Education/Background
An Associate’s degree or a degree with an emphasis in transportation economics is required, with a minimum of three years of traffic management experience.  You must have complete knowledge of existing and emerging legislation concerning transportation.  You must also have experience in negotiating price and service issues for all modes of transportation carrier contracts and determining the appropriate transportation mode to be utilized.  Skills in training departmental personnel in the economics of carrier and route selection are a definite plus.

Please send [résumé and salary history/requirements] to:      

Job Description

traffic manager

Category: Supply Chain/Logistics
Reports To:      

Job Description
Directs scheduling of internal and external shipments by notifying departments or customers of arrival dates.  Determines routing and method of transportation by consulting tariff manuals and railroad/airline/trucking schedules.  Directs traffic personnel and assigns duties.

Qualifications
•	Must have complete knowledge of existing and emerging legislation concerning transportation.

•	Ability to negotiate price and service issues for all modes of transportation carrier contracts, and to determine the appropriate transportation mode to be utilized is essential.

•	Skills in training departmental personnel in the economics of carrier and route selection are a definite plus.

•	Associate’s degree or more advanced degree with emphasis in transportation economics required, with a minimum of three years of traffic management experience.

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Duties
Percentage
of Job	Exemption
Classification	Duty	Essential Function	
     %	Exempt	Provides analytical and logistical transportation support for purchased materials and the delivery of finished goods to customers.	Y / N	
     %	Exempt	Negotiates motor carrier contracts and maintains system-wide routing.	Y / N	
     %	Exempt	Protects shipments by investigating damages, shortages, or overcharges for freight or insurance.	Y / N	
     %	Exempt	Stays abreast of all new and proposed transportation legislation and advises management of required actions.	Y / N	
     %	Exempt	Recruits, selects, trains, and evaluates all employees involved in shipping and transportation.	Y / N	
     %			Y / N	
     %			Y / N	

Exemption Analysis
Administrative (541.200) exemption is probable.  See 541.703(b)(8).  Executive (541.100) exemption is also a strong possibility, since this is a recognized department involving management of all personnel. 

Category Decision
The duties and responsibilities for this position have been analyzed.	
Manager:	Date:	
On that basis, this position has been judged to be        Exempt          Non-Exempt.	

Interview Questions

traffic manager

Category: Supply Chain/Logistics
Reports To:      

	As traffic manager, you will be responsible for monitoring all incoming and outgoing shipments for the entire company.  What qualities do you possess that will help you to excel at this job?
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	What organizational strategies do you use to make shipping and transportation run smoothly?
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	How can you adapt them to our procedures?
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	Even the best traffic manager can’t plan for every problem.  Tell me about a time when you were faced with an emergency and how you handled it.
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	Describe the procedures you have used to keep track of things that require your attention.
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	How does your current turnover rate compare to the company’s overall average?
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	You’d be managing people who do a lot of routine work.  How have you invigorated your staff in the past?
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	How would the managers you now work with describe you?
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	Evaluate: Besides juggling schedules, a busy traffic manager must be able to juggle conflicting priorities.  An adversarial relationship with other managers won’t make that goal achievable.
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	How do you keep up with transportation legislation?
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	How do you communicate your findings to management?
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	How do you keep your staff aware of company information and policies?
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	What controls do you utilize to ensure that your department does not create a bottleneck?
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	How do you deal with a manager whose department is causing delays?
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	Characterize your delegation style.  What mundane tasks will you not delegate? 
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	You’ve probably had a situation in which you delegated a responsibility, but the work wasn’t done as you expected.  Why do you think this happened?  What would you do differently next time?
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	Take me through the steps of an investigation of damages or overcharges.
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	Evaluate: Any applicant with previous experience as a traffic manager should have experience dealing with shipment problems.

Additional Questions
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Overall Impression
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Average Rating
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Your Recommendation
	Hire
	Do Not Hire
	Second Interview
	Need More Information

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Print Name

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Signature

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Date

APPLICANT COMPARISON FORM 

Date:      
	Evaluator:      	
Position:      		

Once you have completed the interview process, transfer the notes and rating tallies you completed to the chart below.

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
1.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
2.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
3.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
4.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
5.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
6.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
7.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Candidates’ Names	Average Rating	Recommendation	Overall Impression	
8.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
9.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		
10.      	1	2	3	4	5		Hire
	Do Not Hire
	Second Interview
	Need More Information		

Comments:      

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